Other Information

1 Pump Court has gained the Bar Council Quality Assurance Standard ‘BARMARK and the Legal Services Commission’ QUALITY MARK’

BARMARK, developed by the Bar Council and QUALITY MARK, part of the Community Legal Service (CLS) are quality assurance systems for Chambers’. Both are certified by independent inspectors from the British Standards Institute and the Legal services Commission.

These awards are an assurance of the highest standards for practice management and professionalism.

How have chambers achieved these standards?

Chambers has set down policies in nine subject areas and has shown the highest standards for implementing and monitoring the required procedures to ensure compliance with those policies.

The nine subject areas are:

Organisation
Strategy & Marketing
Client Care
Financial Management
Personnel Management
Management of Briefs, Instructions & Clerking Services
Premises & Facilities
Pupillage
Equal Opportunities

Having established Quality Assurance Systems ‘BARMARK’ and ‘QUALITY MARK’, we are committed to rigorous monitoring to ensure that standards are maintained and improved so that we have a sound basis for the delivery of the highest quality legal services to all our clients.